On Friday, December 6, eCampus experienced an approximately half-hour outage from 3:15 to 3:45 p.m.
Any users signed into the system could have potentially been disconnected and unable to complete tasks. Instructors are encouraged to work with students who may have been taking final exams or submitting assignments due during this timeframe.
Instructors should contact the ITS Service Desk at email@example.com. Telephone support is available at (979) 458-3417, Monday through Friday, 8:00 a.m. to 12:00 p.m. and 1:00 p.m. to 5:00 p.m. Central Time.
Students should contact CIS Help Desk Central at firstname.lastname@example.org or (979) 845-8300 for technical support.
Please note that the regular maintenance window for eCampus occurs during Saturday mornings from 7:00 to 11:00 a.m. Central Time. Access to eCampus may not be available during this timeframe.
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